Terms of service

Terms of Use

Effective Date: September 6, 2026

Welcome to Aster Fragrance.

These Terms of Use govern your access to and use of the Aster Fragrance website, products, services, content, and related features. By accessing, browsing, or using our website, you agree to comply with and be bound by these Terms of Use.

If you do not agree with any part of these terms, please do not use our website or services.

Please read these Terms of Use carefully before placing an order with Aster Fragrance.

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1. About Aster Fragrance

Aster Fragrance is a perfume and fragrance brand offering fragrance products to customers through its website and other authorized sales channels.

Throughout these Terms, the words “Aster Fragrance,” “we,” “us,” and “our” refer to Aster Fragrance.

The words “you,” “your,” or “customer” refer to any person accessing our website, purchasing our products, or using our services.

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2. Acceptance of These Terms

By accessing or using the Aster Fragrance website, you confirm that:

* You have read these Terms of Use.
* You understand these Terms.
* You agree to comply with these Terms.
* You agree to comply with applicable laws and regulations.
* Any information you provide to us is accurate to the best of your knowledge.

If you do not agree with these Terms, you should discontinue use of the website.

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3. Eligibility

You must be legally capable of entering into a binding agreement under the laws applicable to you in order to place an order through our website.

If you are using the website on behalf of another person or organization, you represent that you have the authority to accept these Terms on their behalf.

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4. Website Use

You may use the Aster Fragrance website only for lawful purposes and in accordance with these Terms.

You agree not to:

* Use the website for unlawful or fraudulent purposes.
* Attempt to gain unauthorized access to our website, servers, systems, or accounts.
* Interfere with the operation or security of the website.
* Introduce viruses, malware, malicious code, or harmful technology.
* Copy, reproduce, modify, or distribute our website content without permission.
* Use automated systems to scrape or collect information from the website without authorization.
* Attempt to obtain another customer’s personal information.
* Impersonate Aster Fragrance or another person.
* Use the website in a manner that could damage our reputation or business.
* Abuse our return, refund, promotional, or customer-support systems.

We reserve the right to restrict or terminate access to our website where we reasonably believe these Terms have been violated.

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5. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, fragrance information, prices, and other information displayed on our website are accurate and up to date.

However, minor variations may occur.

Product photographs may appear slightly different depending on your device, screen settings, lighting, photography conditions, or packaging variations.

Fragrance perception is also subjective. The way a perfume smells may vary from person to person due to individual skin chemistry, environment, temperature, and personal preference.

We do not guarantee that a fragrance will smell exactly the same to every customer.

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6. Product Availability

All products displayed on our website are subject to availability.

We reserve the right to:

* Limit the quantity of products available for purchase.
* Discontinue products.
* Modify product specifications.
* Update product packaging.
* Restrict purchases to certain locations.
* Correct availability errors.

If a product becomes unavailable after you place an order, we may contact you regarding an appropriate alternative or refund, as applicable.

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7. Pricing

We make reasonable efforts to ensure that product prices displayed on our website are accurate.

However, pricing or listing errors may occasionally occur.

Aster Fragrance reserves the right to correct pricing errors, update prices, or cancel an order affected by an obvious pricing error, subject to applicable law.

The applicable price will generally be the price displayed at the time the order is successfully placed, except where an obvious error or other applicable circumstance requires correction.

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8. Orders

When you place an order through our website, you are making a request to purchase the selected products.

After receiving your order, we may send an order confirmation or acknowledgement.

An order is not necessarily considered finally accepted until it has been processed or dispatched by Aster Fragrance.

We reserve the right to refuse or cancel an order where reasonably necessary, including in situations involving:

* Product availability issues.
* Incorrect pricing.
* Suspected fraudulent activity.
* Incorrect customer information.
* Duplicate or accidental orders.
* Shipping restrictions.
* Technical errors.
* Abuse of promotional offers.
* Other legitimate business or legal reasons.

If an order is cancelled after payment has been received, an applicable refund will be processed in accordance with our refund procedures.

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9. Customer Information

You are responsible for providing accurate and complete information when placing an order.

This may include:

* Name.
* Mobile number.
* Email address.
* Shipping address.
* Billing information.
* Payment information.
* Other information required to process your order.

Aster Fragrance will not be responsible for delivery delays, failed deliveries, or other issues caused by incorrect or incomplete information provided by the customer.

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10. Payments

Payments may be processed through third-party payment gateways or payment service providers.

By making a payment, you confirm that you are authorized to use the selected payment method.

We are not responsible for technical failures, delays, or errors caused by third-party payment providers.

Where a payment fails or is not successfully confirmed, the order may not be processed.

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11. Shipping and Delivery

We will make reasonable efforts to process and ship orders within the applicable estimated timeframe.

However, delivery times may vary due to factors including:

* Courier delays.
* Weather conditions.
* Public holidays.
* Transportation disruptions.
* Incorrect delivery information.
* Regional restrictions.
* Unforeseen circumstances.
* Events outside our reasonable control.

Delivery estimates are not necessarily guaranteed delivery dates.

Once an order has been handed over to the applicable logistics provider, certain delivery-related matters may be outside our direct control.

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12. Returns and Refunds

Returns and refunds are governed by our separate Return & Refund Policy.

Our standard policy provides customers with a 30-day return window for eligible purchases, including situations where a customer simply does not like the fragrance, subject to the applicable terms and conditions.

By placing an order, you acknowledge and agree to our applicable Return & Refund Policy.

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13. Intellectual Property

All content available on the Aster Fragrance website may be protected by intellectual property laws.

This may include:

* Brand names.
* Logos.
* Product names.
* Product photographs.
* Images.
* Graphics.
* Website design.
* Text.
* Product descriptions.
* Videos.
* Marketing materials.
* Website layout.
* Other original content.

Unless otherwise stated, this content belongs to Aster Fragrance or is used with appropriate permission.

You may not reproduce, copy, modify, distribute, publish, sell, license, or commercially exploit our intellectual property without our prior written permission.

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14. Aster Fragrance Brand and Logo

The Aster Fragrance name, logo, branding, product names, slogans, and other brand elements may not be used without authorization.

You may not use our branding in a way that:

* Suggests an unauthorized partnership.
* Suggests endorsement by Aster Fragrance.
* Misrepresents your relationship with Aster Fragrance.
* Causes confusion regarding the origin of products or services.

Unauthorized use of our intellectual property may result in appropriate legal action.

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15. User-Generated Content

If our website or social media channels allow customers to submit reviews, photographs, comments, testimonials, or other content, you remain responsible for the content you submit.

By submitting content, you confirm that:

* The content is truthful to the best of your knowledge.
* You have the right to submit the content.
* The content does not violate another person’s rights.
* The content does not contain unlawful, threatening, abusive, or fraudulent material.
* The content does not contain malicious software or harmful code.

Where permitted by law, by submitting content to us for publication or promotional purposes, you grant Aster Fragrance permission to use, reproduce, display, and publish that content for legitimate business and marketing purposes, subject to applicable law.

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16. Reviews and Feedback

Customers are encouraged to provide honest reviews and feedback about their experience with Aster Fragrance.

Reviews should not contain:

* False or misleading statements.
* Hate speech.
* Threats.
* Personal information belonging to another person.
* Spam.
* Promotional material unrelated to Aster Fragrance.
* Fraudulent claims.
* Illegal content.

We reserve the right to moderate, remove, or decline to publish content that violates these Terms or applicable law.

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17. Promotions and Discount Codes

From time to time, Aster Fragrance may offer promotional campaigns, discount codes, special offers, or other incentives.

Promotions may have additional terms, including:

* Expiry dates.
* Minimum purchase requirements.
* Product restrictions.
* Customer eligibility requirements.
* Usage limits.

Unless expressly stated otherwise, promotional offers cannot be combined and cannot be exchanged for cash.

Aster Fragrance reserves the right to cancel or modify a promotion where reasonably necessary, subject to applicable law.

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18. Third-Party Services

Our website may use third-party services such as:

* Payment providers.
* Delivery companies.
* Analytics services.
* Website hosting providers.
* Marketing platforms.
* Customer-support systems.
* Social media services.

These third parties may have their own terms and policies.

Aster Fragrance is not responsible for the independent terms, privacy practices, availability, or actions of third-party services.

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19. External Links

Our website may contain links to websites or services operated by third parties.

These links may be provided for convenience or informational purposes.

Aster Fragrance does not necessarily endorse or control third-party websites and is not responsible for their content, availability, security, or privacy practices.

Your use of third-party websites is subject to their own terms and policies.

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20. Disclaimer

To the extent permitted by applicable law, Aster Fragrance provides its website and services on an “as available” basis.

We make reasonable efforts to maintain accurate information and reliable website functionality, but we do not guarantee that:

* The website will always be available.
* The website will always operate without interruption.
* The website will be completely error-free.
* All information will always be completely accurate or current.
* The website will be free from technical problems or harmful components.

Nothing in these Terms is intended to exclude any consumer rights or protections that cannot legally be excluded.

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21. Limitation of Liability

To the maximum extent permitted by applicable law, Aster Fragrance will not be responsible for indirect, incidental, special, or consequential losses arising from your use of the website or products.

This may include losses resulting from:

* Website interruptions.
* Third-party service failures.
* Delivery delays.
* Incorrect information provided by the customer.
* Unauthorized access caused by circumstances outside our reasonable control.
* Events beyond our reasonable control.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

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22. Force Majeure

Aster Fragrance will not be responsible for delays or failure to perform obligations where the delay or failure results from circumstances beyond our reasonable control.

Such circumstances may include:

* Natural disasters.
* Severe weather.
* Government restrictions.
* Wars or civil disturbances.
* Strikes.
* Transportation disruptions.
* Internet or infrastructure failures.
* Pandemics or public emergencies.
* Supplier or logistics disruptions.
* Other unforeseeable events beyond our reasonable control.

We will make reasonable efforts to minimize the impact of such events.

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23. Account Suspension or Termination

We may suspend, restrict, or terminate access to our website or certain services if we reasonably believe that you:

* Have violated these Terms.
* Have engaged in fraudulent activity.
* Have abused our return or refund policy.
* Have attempted to compromise website security.
* Have provided false information.
* Have engaged in unlawful activity.
* Have otherwise misused our services.

Termination of access does not affect rights or obligations that arose before termination.

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24. Privacy

Your use of the Aster Fragrance website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

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25. Changes to These Terms

Aster Fragrance may update, modify, or revise these Terms of Use from time to time.

Changes may be made to reflect:

* Changes in our business.
* New products or services.
* Changes in technology.
* Changes in applicable laws.
* Changes to our policies.

Updated Terms will become effective when published on our website unless otherwise stated.

Your continued use of the website after updated Terms are published constitutes acceptance of the revised Terms to the extent permitted by applicable law.

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26. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue to remain in effect to the extent permitted by applicable law.

The invalid provision may be modified or interpreted to the minimum extent necessary to make it enforceable while preserving its intended purpose.

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27. Entire Agreement

These Terms of Use, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other applicable policies published on the Aster Fragrance website, constitute the terms governing your use of our website and services, subject to applicable law.

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28. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of India, unless applicable law requires otherwise.

Any disputes arising in connection with these Terms or your use of our website shall be subject to the jurisdiction of the appropriate courts, subject to applicable law.

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29. Contact Us

If you have any questions, concerns, or requests regarding these Terms of Use, please contact Aster Fragrance using the contact details provided on our website.

Aster Fragrance
Your Fragrance. Your Signature.

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30. Important Notice

These Terms of Use are intended to establish general rules for using the Aster Fragrance website and purchasing our products.

The exact legal requirements applicable to Aster Fragrance may depend on the business structure, location, applicable Indian laws, payment providers, e-commerce platform, products sold, and other business circumstances.

We recommend having these Terms reviewed by a qualified legal professional before publishing them as your final legally binding Terms of Use.